Contact Us
Got a question about one of our sportsbook reviews, spotted something that needs updating, or just want to share how a signup or withdrawal actually went? This is where to reach us. We read every message that comes in, whether it's about odds, bonus terms, payment speeds, or a site we haven't covered yet.
How to reach Betting Sites
The quickest way to contact us is by email at [email protected]. We aim to get back to you within a couple of business days. When you write in, it helps to include the name of the betting site you're asking about and, if relevant, your province — availability and payment options can vary slightly depending on where you're placing bets from within Canada.
What we can help with
- Questions about how we rate and rank sportsbooks on this site
- Corrections if you believe a bonus, odds format, or payment detail is out of date
- Feedback on your own experience signing up, depositing, or cashing out with a listed site
- General questions about betting markets, live betting features, or CAD payment methods covered on the site
- Requests to have a betting site considered for review
What we can't help with
We're an independent comparison site, not a sportsbook operator. That means we can't access your betting account, process a deposit or withdrawal on your behalf, or resolve a dispute with a specific bookmaker. For those issues, your best route is the support channel of the sportsbook itself — most list live chat or email support directly on their site. If you're concerned about your own betting habits or want tools and resources around safer play, our Responsible Gambling page is a better starting point than a general enquiry to us.
Before you write in, you might already find your answer
A lot of the questions we get are already covered elsewhere on the site. If you're trying to understand how our review process works, our About Us page explains who we are and how we approach ranking betting sites for Canadian players. If you're checking the fine print around using this site, our Terms and Conditions page has that laid out in full.
Feedback shapes our reviews
Bonus terms, withdrawal times, and available markets change often in this industry, and we rely partly on reader feedback to keep our comparisons current. If a sportsbook's welcome offer no longer matches what we've published, or a payment method behaved differently than expected, telling us helps other Canadian bettors get a more accurate picture. We don't accept payment to alter a review, and hearing directly from readers is one of the checks we use to keep that promise.
Response times and what happens next
Most enquiries get a reply within 48 hours. Straightforward questions are usually answered directly by email. If you've flagged something that needs verifying — a bonus term, a payment limit, a licensing detail — we'll look into it before making any changes to the relevant page, and we'll let you know once it's been updated if you've asked us to.